Privacy Policy
Effective Date: January 8, 2025
Introduction
At M S Tech, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (the "Site") and make purchases from us. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.
By accessing or using our Site, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with a better shopping experience:
1.1 Personal Identification Information
When you visit our Site or make a purchase, we may collect personal information, including:
- Name
- Email Address
- Mailing Address
- Phone Number
- Payment Information (credit/debit card details, billing address)
- Order History and Preferences
1.2 Non-Personal Identification Information
We may also collect non-personal information about how you use our Site, including:
- Browser Type
- IP Address
- Device Type
- Pages Visited
- Time Spent on the Site
- Referral Sources
This information is used to improve the functionality of the Site and provide a better user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Your Orders: To complete and manage your purchases, including shipping and customer service.
- To Improve Our Services: To analyze data, identify trends, and improve the content and functionality of the Site.
- To Communicate with You: To respond to your queries, provide customer support, and send order confirmations, shipping updates, and promotional offers (if you have opted in).
- To Personalize Your Experience: To customize the content and advertisements that may be relevant to you based on your browsing history and preferences.
- To Prevent Fraud: To protect against unauthorized transactions and safeguard the security of your account and the Site.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes:
- SSL Encryption: We use Secure Socket Layer (SSL) encryption to ensure the secure transmission of sensitive data, such as payment information, over the internet.
- Payment Security: All payment transactions are processed through a third-party payment gateway that complies with Payment Card Industry Data Security Standard (PCI DSS).
- Access Control: Only authorized personnel have access to your personal information, and we ensure that they follow strict confidentiality guidelines.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
- Service Providers: We may share information with trusted partners, such as shipping companies, payment processors, and marketing services, to help us perform business-related functions.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests as per laws of government of Tamilnadu.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and personalize your visit. You can control cookies through your browser settings. However, disabling cookies may impact your experience on the Site.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccuracies.
- Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.
- Opt-Out of Marketing Communications: If you have opted in to receive promotional emails, you can opt out at any time by clicking the "unsubscribe" link in the email or contacting us directly.
- Data Portability: In certain cases, you may request a copy of your personal data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
7. Children's Privacy
Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to remove that information as soon as possible.
8. Third-Party Links
Our Site may contain links to third-party websites, products, or services. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of those websites before providing them with any personal information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of the policy. By continuing to use our Site after such changes are posted, you agree to the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
M S TECH
20, Kamatchi Nagar Extension 2, Mangadu, Chennai, Kanchipuram, Tamil Nadu, 600122
Phone: +91 7305946886
Agreement
By using this Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as outlined. Thank you for choosing M S Tech!